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Privacy Policy

Privacy Policy – Bin There Dump That

Effective Date: 26 June 2026

At Bin There Dump That, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Who We Are

Bin There Dump That provides domestic and commercial waste removal services throughout Central Scotland.

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

Email: info@bintheredumpthat.co.uk (update if different)

2. What Information We Collect

We may collect the following information:

  • Name

  • Telephone number

  • Email address

  • Property address

  • Collection address

  • Photographs of waste provided for quotations

  • Payment information (where applicable)

  • Communications via phone, email, website forms, Facebook Messenger or WhatsApp

  • Website usage information through cookies and analytics

3. How We Collect Your Information

We collect information when you:

  • Complete our website enquiry form

  • Request a quotation

  • Contact us by phone

  • Send us a WhatsApp message

  • Contact us through Facebook or Instagram

  • Book a collection

  • Email us

  • Browse our website

4. How We Use Your Information

We use your information to:

  • Provide quotations

  • Arrange waste collections

  • Contact you regarding your booking

  • Respond to enquiries

  • Process payments

  • Improve our services

  • Meet legal obligations relating to waste disposal

  • Send service updates where necessary

  • Send marketing communications where you have opted in

5. Legal Basis for Processing

We process your personal data because:

  • It is necessary to fulfil a contract with you.

  • We have your consent.

  • We have legitimate business interests.

  • We are required to comply with legal obligations.

6. Waste Transfer Records

As a licensed waste carrier, we may retain information relating to waste collections where required by law, including:

  • Collection addresses

  • Waste descriptions

  • Collection dates

  • Waste transfer documentation

These records are retained in accordance with environmental legislation.

7. Marketing

If you choose to receive marketing communications, we may occasionally contact you regarding:

  • Special offers

  • Seasonal promotions

  • New services

You can unsubscribe at any time by contacting us or using the unsubscribe link in marketing emails.

8. Sharing Your Information

We never sell your personal information.

We may share your information with trusted third parties including:

  • Licensed waste disposal and recycling facilities

  • Payment providers

  • Website hosting providers

  • IT support providers

  • Professional advisers

  • Regulatory authorities where legally required

All third parties are required to keep your information secure.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

10. How Long We Keep Your Data

We only retain personal information for as long as necessary.

Typically:

  • Customer enquiries: up to 12 months

  • Customer records: up to 6 years for tax and accounting purposes

  • Waste transfer records: as required by environmental legislation

  • Marketing preferences: until you unsubscribe

11. Cookies

Our website uses cookies to:

  • Improve website performance

  • Remember user preferences

  • Analyse visitor behaviour

  • Measure advertising performance

You can manage cookies through your browser settings.

12. Your Rights

Under UK GDPR you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request transfer of your data where applicable

To exercise any of these rights, please contact us.

13. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Bin There Dump That

Email: info@bintheredumpthat.co.uk (amend if required)

Information Commissioner's Office (ICO)

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk/

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